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Website Maintenance & Support
Websites require a great deal of time and attention to make them effective. In most cases, organizations don't have the resources with enough knowledge or time to complete all that is necessary for the website to stay fresh and up to date. Many businesses simply cannot afford to hire web professionals devoted to design, database, user experience, development, marketing, merchandising, copywriting, analytics, etc. That is where PackFlash website maintenance and support comes in. We can help you supplement your in-house skills by providing on-demand, flexible resources for any web-related task that needs to be done. We will provide you with the tools to do as much as possible yourself, then help you in the areas that you are uncomfortable or don't have the time for yourself.

Support Plan Features & Options
 

  • Contact Support via Email, Phone, or the Web
  • Plan hours tracked online and available at any time
  • Plan hours traced to the minute
  • Roll-over hours available (with appropriate plans)
  • CMS Site Changes & Updates 
  • Ecommerce Store Changes & Updates
  • Live 24x7x365 Emergency Technical Support (hosting)
  • All Support  Based In-House in the USA!
  • Accessible Account Management Teams
  • Subject Matter Expert Specialists for All Things Web
  • Continual Proactive Best Practice Recommendations (plan dependent)  
  • Email Marketing Assistance
  • Reporting and Report Analysis

  • Comprehensive Initial Set-up & Configuration of DotNetNuke
  • Comprehensive Initial Set-up and Configuration of Ecommerce (plan dependent)
  • Batch Data Importing & Exporting Capabilities
  • Automated Nightly Backups (hosting)
  • Additional Functional Module Configuration
  • Automatic Software Upgrades & Patches (hosting)
  • Automatic Hardware Optimization & Monitoring (hosting)
  • Custom Development
  • Search Engine Optimization (SEO)
  • Pay-per-click Management
  • Social Networking and Marketing
  • Landing Page Optimization
 
 
PackFlash| Superior DotNetNuke Solutions| 415 N. Lasalle Street, Suite 205, Chicago, IL 60654| success@packflash.com
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