Need Help? Call (888) 433-2260
Follow Us On: 
PackFlash Support Forums
To post to this forum please Register or Log In.
 
PackFlash ForumPackFlash ForumMega Drop-Down ...Mega Drop-Down ...Technical Quest...Technical Quest...Mega Menu admin not shows for admin login Mega Menu admin not shows for admin login
Previous Previous
 
Next Next
New Post
 1/19/2012 5:18 AM
 
I have a problem when im login as admin and I click mega menu admin icon the page is empty, only title PackFlash Mega Menu on right corner. Can you help me? Im using 2.1 version
New Post
 1/19/2012 10:58 AM
 
Hi,
We're sorry for this problem.  Has the mega menu admin page ever worked for this site?

From the way that you describe the problem, it almost sounds like the mega menu dashboard module is not existing on the page.  You can try dropping a "PF MegaMenu Admin" module on the admin page to see if that resolves the problem.  If this doesn't not fix the issue, please include a screen shot of the page so that we can better understand what is happening.

Jason
New Post
 1/19/2012 8:20 PM
 
Yes the megamenu and setting works when im login as a host but didnt show up when im login as admin.

screenshot
http://imageshack.us/photo/my-images/820/packflashmegamenu.png/

New Post
 1/20/2012 10:41 AM
 
One possible answer is that the admin user might not have access to the skin file that contains the mega menu.  I can see that the page is using the default DNN skin, which obviously doesn't have the PackFlash mega menu.  The first step for the admin system is to force you to specify the skin you are using that has a PF mega menu embedded in it.  As an admin, can you go to the settings for the page and change the page skin to be a skin that uses the PF mega menu?
New Post
 1/20/2012 10:43 AM
 
If this ends up not being related to access to a skin, I think that the next step would be to ask you to let us log into the site so that we can see exactly what is happening.  If this is the case, please create a host login and send the credentials to success@packflash.com.  From there, we can create an admin user and test both scenarios.
New Post
 1/24/2012 9:48 PM
 
Hi thanks for the answers, but the problem its not skin permission because i already give all permission for this user. If they dont have permission the "Pack Flash..." title will not show up.

I found this thread http://www.packflash.com/ContactUs/Forums/tabid/144/forumid/12/threadid/85/scope/posts/Default.aspx i think this post have same problem with me. My website still on local server and not publish yet.
New Post
 1/25/2012 5:57 PM
 
The post you referenced is a slightly different problem.

Would you be able to give us host access to your site, sending credentials to success@packflash.com ?
New Post
 1/26/2012 3:00 AM
 
Hi,

Are you sure that your PackFlash Mega Menu can still work with other user accounts beside "host" and "admin"?
We have tried to create one user account, and gave permission for this user account on:
1. Page that already implement/have PackFlash Mege Menu Admin module inside of it.
2. There is a settings within the module itself, and we also gave permission for this user account.

Can you check this within your environment?
If you already tested it, and the result is succeed then please give me your screen-shot to prove this issue.
Along with that, please also include your step/guide/how-to do it.

I cannot give you our credential due to the following reasons:
1. The DNN located on intranet site, and not accessible from the internet.
2. Our security policy prevent me to give our credential to anyone else (even though you work within the same organization).

Thank you very much for your help.





New Post
 1/31/2012 4:32 PM
 
Hi,

I have tested your scenario and confirmed that the admin tool requires Admin or Host level access to work properly.  We are working on a new version of the module at present, and we will work to resolve this bug as part of that new version.  We anticipate that this next version will be available in mid March of 2012.
Jason
Previous Previous
 
Next Next
PackFlash ForumPackFlash ForumMega Drop-Down ...Mega Drop-Down ...Technical Quest...Technical Quest...Mega Menu admin not shows for admin login Mega Menu admin not shows for admin login